wonderful service
My son's account was very high and data usage was exorbitant. I called to sort it out and got wonderful service from Chresender in Accounts Dept. She also logged a dispute for me.<br> Etienne Smit called me back promptly and offered me a refund.<br> I am very impressed
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Vodacom's replyOfficial
11 Sept 2015, 11:20Hello antherr,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Chresender and Etienne's line management for reward & recognition.
Warm regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Chresender and Etienne's line management for reward & recognition.
Warm regards
Consumer Website Team
Vodacom's reply11 Sept 2015, 11:20
Official
Hello antherr,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Chresender and Etienne's line management for reward & recognition.
Warm regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Chresender and Etienne's line management for reward & recognition.
Warm regards
Consumer Website Team