1 reviews | Active since Aug 2012
Won't let me cancel contract that is due to end
<p>A contract I have is due to end on the 15th of November,</p> <p> </p> <p>I have been calling since the 10th of October to try and cancel and have had no joy.</p> <p> </p> <p>When you call to cancel you just get transferred in an endless loop.</p> <p> </p> <p>I now think this is a way of making sure you pay extra, as now I am sure they will tell me I have to pay for an extra month even though I signed a 24 month contract, not a 25 month one.</p> <p> </p> <p>This is totally disgusting bisuness practice and a way of squeezing money out of their customers,</p>
**business
**business
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Extremely helpful and responsive.Thank you Vodacom. Faith restored.
Extremely helpful and responsive.Thank you Vodacom. Faith restored.
