EM
Erika M

1 reviews | Active since Apr 2019

02 Dec 2019, 08:14

Won a prize and Vodacom make you look like a fool in front of a shop full of customers...

Shake every day is what they say, when you get a prize....... Great I won something..... Even if it is just a Steers ice cream. You go stand in such a busy queue to collect this great prize..... Just to get told that the number given is in valid.... Nooooo...... At least I won 3 so I keep on trying.... Do you know like what a fool you feel like, in front of a shop full of people you get trashed and feel like your service provider has made you look like a bigger idiot. Thank you Vodacom. The dates on my prize is valid until the 3rd, 4th and 5th of December 2019.........

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2019, 08:16
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team