Woes with Vodacom continue

On the 19 July 2017, I wrote a review, titled 'Pillar to Post'. Within a matter of an hour I had received notification from Vodacom.

A consultant made contact with me and I had to then explain my difficulties I am having with Vodacom. After a lengthy discussion and problem solving I was told by Dominic, that my issue had been resolved.

Once I had agreed to a my new package,, which would now cost me R269.00 per month. In an email, it was explained that my previous contract had been done away with and that they will waiver the downward migration fee. Although I am not the one at fault here! The reference number for this email dated, 24-07-2017 is; EC -0CUW-2CI29E

On the 29 July 2017 I received another email, same reference number confirming, that a credit had been passed and my balance for July is R151.24.

To my utter disbelief, after going on-line yesterday (15-08-2017) I saw that I had been invoiced R1529.88 for July 2017, which included the migration fee of R885.88

The problem had started way back in June and has as yet still not been sorted out. It seems to be getting worse and I am expected to pay the bill.