FS
Fiona S

1 reviews | Active since Aug 2016

05 Aug 2016, 08:35

Wits end!!

<p>Service has been discontinued to my daughter's phone for the past month because of alleged payment arrears. I have repeatedly supp**** Vodacom with the proof of payment documents but NOTHING has happened, in spite of promises to reconnect the phone 'immediately'!!</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Aug 2016, 09:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,