MC
Melissa C

1 reviews | Active since Nov 2017

16 Mar 2022, 07:52

Without Signal For Days Without A Reason!!!

Disgusting, Disgusting, Disgusting!!! The Ugie/Maclear area sits without Vodacom signal for multiple days - With no explanation what so ever! Gets reported and we get told the technicians haven't fixed the problem. What are we paying for??? Some of us work using internet from you, without internet - Means no work no pay - So on top of paying you for absolutely nothing - We lose money as well!! Come on, make a plan, and stop ignoring this massive problem!!!

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Replies (1)
Vodacom
Vodacom's reply16 Mar 2022, 08:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team