JM
Ju-Mari Meyer
1 reviews | Active since Apr 2019
30 Sept 2024, 13:15
Without signal
It is day 3 without signal, and we can’t call to log a fault. There is no way to log a fault another way. The whole area is down.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Sept 2024, 14:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Sept 2024, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Oct 2024, 15:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have advised that you cannot confirm if the issue is still ongoing or improved as you not at the affected area. Please note we have rep**** to you via email so we can let us know of the outcome.
Apologies for any inconvenience this may have caused. Regards, Consumer Website Team
Apologies for any inconvenience this may have caused. Regards, Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2024, 15:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have advised that you cannot confirm if the issue is still ongoing or improved as you not at the affected area. Please note we have rep**** to you via email so we can let us know of the outcome.
Apologies for any inconvenience this may have caused. Regards, Consumer Website Team
Apologies for any inconvenience this may have caused. Regards, Consumer Website Team
Best regards,