LS
Lindaring S
1 reviews | Active since Oct 2019
08 Nov 2019, 15:05
Without Fibre. Installation Taking Forever.
Not the first time I am rating Vodacom Fibre. The worst costomer service I have seen. My relocation was logged on the 16 October but I am still without fibre (8 November). No one is following up. I have to call them and even call Frogfoot on their behalf to follow up on my order.
Basically if you are a fan of disappointment then go with Vodacom Fibre.
***-800067
I have request cancellation now. Should take about forever for them to attend to it.
***-893101
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Vodacom's replyOfficial
09 Nov 2019, 15:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Nov 2019, 15:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,