Without fail vodacom fibre disconnects every weekend, it often lasts 2 or 3 days

Item: Vodacom
Rating: 1
Author: Hangwelani L

Without fail vodacom fibre disconnects every weekend, it often lasts 2 or 3 days. Take this past weekend since Sunday no wifi connection until today then I am told to wait 48 hours for a technician bare in mind that it is exam periods. We are expected to pay for the full service monthly yet receive half of the service without fail. Vodacom fibre is the worst service provider

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Replies (1)

Vodacom's replyOfficial

12 May 2026, 10:38

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply12 May 2026, 10:38

Official