Withholding statements since opening contract

<p>I have been into Vodacom at Mall of Africa, Vodacom in Clearwater and contacted Vodacom customer services twice and even after all the effort made on my part, I am yet to receive a statement. I am highly disappointed in Vodacom, initially I was getting overcharged and getting debited the amount I did not sign for, there has been issues with the insurance in the beginning and also the invoice problem. Why are the services so poor? It is utterly unprofessional and I cannot believe that it is so ********* for them to have never ever sent a single invoice since April 2015 when I opened the contract. Why must I continuously call and go into the branches if the issue is never being sorted. I made a mistake taking a contract out with vodacom! </p>