JB
John B
1 reviews | Active since May 2018
03 Aug 2020, 19:49
With Vodacom, you are just a number
Vodacom have been good to me, in fact quite good, there is on thing that really irritates me, my phone has stopped taking voice messaged for whatever reason. I have contacted Vodacom TWICE about this problem in the last 6 months, each time I am assured that the problem will be given top priority. Well after over a year, my phone is still unable to receive voice mails, sadly I have decided that when my contract becomes due for renewal next year, we are going to HAVE to part company, after over 10 years. Cest le Vie
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Replies (1)Vodacom's replyOfficial
04 Aug 2020, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2020, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
