JB
John B

1 reviews | Active since May 2018

03 Aug 2020, 19:49

With Vodacom, you are just a number

Vodacom have been good to me, in fact quite good, there is on thing that really irritates me, my phone has stopped taking voice messaged for whatever reason. I have contacted Vodacom TWICE about this problem in the last 6 months, each time I am assured that the problem will be given top priority. Well after over a year, my phone is still unable to receive voice mails, sadly I have decided that when my contract becomes due for renewal next year, we are going to HAVE to part company, after over 10 years. Cest le Vie

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2020, 07:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team