JM
Johanna M
1 reviews | Active since Oct 2015
16 Oct 2023, 15:47
***** with Vodacom upgrades
*****! I upgraded and they say I have received device which I have not. They cannot tell me where or who it was delivered to. Called 3 times to no response.
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Replies (2)
Vodacom's replyOfficial
17 Oct 2023, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2023, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Johanna M's updateReviewer Update
19 Oct 2023, 13:28I have called customer service after sales you name it I called and nobody is solving the query. This is ***** and I am going to call the ombudsman if you do not help me
JM
Johanna M's update19 Oct 2023, 13:28
Reviewer Update
I have called customer service after sales you name it I called and nobody is solving the query. This is ***** and I am going to call the ombudsman if you do not help me