CB
Charl B
1 reviews | Active since Mar 2009
23 Jul 2019, 15:40
Wish i could use my Vodacom Phone
Logged a Signal Fault in a mall, first time i was told not Vodacoms Problem take it up wit Center Management. Now we are going on 6 months of no Vodacom Signal in the mall and Vodacom is doing Nothing about it. re logged a signal fault. just for it to be closed now as resolved but funny thing is i still have ZERO signal. ref nr ***
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Replies (3)
Vodacom's replyOfficial
23 Jul 2019, 16:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2019, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Charl B's updateReviewer Update
23 Jul 2019, 16:20please tell me how they will phone me as there is NO SIGNAL?
CB
Charl B's update23 Jul 2019, 16:20
Reviewer Update
please tell me how they will phone me as there is NO SIGNAL?
Vodacom's replyOfficial
07 Aug 2019, 11:26Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that you have contacted by our Networks Department and feedback provided.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Vodacom's reply07 Aug 2019, 11:26
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that you have contacted by our Networks Department and feedback provided.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team