#WIN

Just few months I have noticed that my previous account with vodacom was not closed at Transunion. I have called the transunion bereau to dispute the account information since the account was closed then they did their investigation with the vodacom then the transunion updated status of my account being closed from month disputed. Then on July 1st I have disputed the account for the second time because the information did not favour me instead the account must be there until 2023, that time I have also did follow up with vodacom to assist the bereau with the correct information, but I have never received the correct document with Transunion need to know when exactly the account is closed but I told they did sent me even though I did not receive nothing I have emails that was never responded in time. Only yesterday 30 August I have received feedback from vodacom letter of settlement that comes from vodacom Legal department but the letter do not shows when was the account settled then I have rep**** the email explaining what really do I need on the letter #WIN immediately I have send an email I have received a call minutes later by the consultant name Phumelele Nkabinde from Vodacom who assisted me to resolve the matter that was prolonged. Today I have logged in to my transunion the vodacom account has been resolved, the account has been removed and my credit score has been updated.