1 reviews | Active since Dec 2011
Willing to sell me insurance but not a router
Vodacom, I am a new customer of yours, well I was a customer in the past, went to Telkom found out how much worse Telkom was, and now am back with you.<br> I took out a new phone contract with you in Oct/Nov 2015 on one of your flexi packages.<br> I then decided to go the full monty, cancel everything Telkom I had including my ADSL line with them, because of that I need an internet connection, so I app**** for a MF253 Router with 500MB data priced from R129 per month, I have app**** repeatedly for this about 4-5 times now, each time you decline it without a reasonable explanation as to why you have declined it to me.<br> Yesterday I get a call from a lady at Vodacom saying she wants to put extra insurance onto my new Phone contract for R90 per month extra.<br> Now Are you telling me that You are willing to let me pay R90 Extra every month but are not prepared to give me a stupid little router at R129 extra per month????<br> Its a silly little difference of R39 extra ontop of R90.<br> You people are schmucks to think that you cannot help me with another contract (which by the way, on the internet app tells me I am eligible for another contract) but you are OK with taking extra money for insurance?
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Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
