HS
Hannes S

1 reviews | Active since Nov 2018

09 Feb 2022, 14:19

Will not suggest Vodacom to anyone untill this issue is resolved!

Trying to cancel a contract now for a loooong time... Yes looooooooong time... To be exact YEARS!!!! Everytime i try to resolve the problem, i am promised that the contract is canceled!!!

Vodacom is f####ng up my credit history because their pathetic people "helping" me, is not doing their job and is not doing what they say they will do...

Can A COMPETENT peeson make contact with me on my MTN number as provided and resolve this because i will not pay for something that i haven't been useing for YEARS!!!

0
Replies (1)
Vodacom
Vodacom's reply10 Feb 2022, 07:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team