Will not fix fibre line/ still wants me to pay the full subscription.

I subscribed to a 2 year fibre agreement with Vodacom that works through Openserve. Everything ran smoothly for about a year. October of 2025 they switched off my Fibre line stating that Openserve has cancelled the contract with them due to payment issues. I have been paying the agreed value since the beginning of the agreement. After multiple complaints and 2 weeks of no fibre service I decided to cancel the agreement upon which they responded that I have to pay for the full term to be able to cancel. Please do not work through Vodacom as you will be disappointed. Rather choose someone that provides a better month to month subscription like VOX or Afrihost.