1 reviews | Active since Feb 2014
Will Not Cancel Contract
Signed a 24 Month Contract for data which expired on 8 January 2018. Written 3 e mails to cancel contract, no response, no e mails, no phone calls, nothing! Can't complain about the service, there is none. Since when does a 24 month contract become an open ended contract, for who's benefit ? What a ripoff. Consumer Protection here I come. If there was a Zero rating, Vodacom will win hands down.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
