Will not accept Arrangement

Due to been many years with Vodacom, I have been unhappy about this service.<br> <br> Doing an Upgrade at the store for my 3g line, due to no stock available I could upgrade over the internet and the phone will be delivered to me. Doing this upgrade I said that I would like to stay on the same 3g line Top Up package and informed me that it will still be the same just paying less. COOL!!!<br> <br> Now that I have upgraded, my line is a 3g open line which I never knew this was going to happen and I have a payment arrangement in place but this is not acceptable, you will keep my line locked until this is paid up, and loss all my data on this phone which I already paid for.<br> <br> Thank you VODACOM for always helping your clients you are the best Service provider in the WORLD... Always sponsoring this and that and keeping your name up high but when it comes to helping your EXISTING clients, you have a bad attitude against your clients.<br> <br> What a wonderful experience you guys bring to your existing clients.