1 reviews | Active since Feb 2017
WILL NEVER TAKE OUT A VODACOM CONTRACT AGAIN!!!
I will never ever recommend anyone to vodacom!!! They quoted me ONLINE with a set price and i received an email for quote approval when it came to confirming the order with them they all of the sudden want to charge me more for the cover !!! After explaining talking to the manager and finally finding out that the insurance was charge a completely different price to what i was quoted online they said they cant sort it out but they will make a note and get someone from the correct depart to give me a call back to rectify the problem and until this day NO ONE CONTACTED ME!!! This was on the 7th of Oct 2022. Monday the 24 th October i have phoned them because my sim was not activated!!! Again i was told some one will get back to me NO ONE DID!!! Today i am still struggling with being transferred from one account to another getting my number blocked DUE TOO TOO MANY CALLS TO VODACOM!!! 3 HOURS HOLDING AND STILL NO ANSWER!!! I am taking this further as this is a consumer act violation!!!
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
