1 reviews | Active since May 2018
WILL NEVER MAKE A PAYMENT AT VODACOM CANALWALK AGAIN. SERVICE DISGUSTING.
I paid my account on the 3rd March at the Vodacom shop in Canalwalk. After 10 email correspondences and several phone calls not one single person has come back to me. The R516.48 that I paid I have proof of my payment and now Vodacom has deducted it again from my bank account. I think the service is absolutely disgusting after 2 and a half months that nothing has been done. The person that took my payment was Kahnee Naidoo, the persons that I have been liaising on email & telephonically is Kelly Rosekranz and Zuko Gwadana. Make sure that you never have to deal with them. I
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hi Bernice
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards
RJ
Hi Bernice
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards
RJ
