1 reviews | Active since Jun 2018
Will I ever get a response????
I am currently overseas and trying to cancel my Vodacom account as I no longer need their services.
I got in touch with the customer care team at Vodacom who gave me amazing service, but then redirected me to ********** as this is a premature cancellation of my contract.
To date, I have sent about 5 emails to ********** with absolutely NO response! I have also written in my email that I do not have international roaming so I am unable to make calls or send a SMS.
If they could please call me or even respond to my email, that will be a miracle!
********** is letting down the overall Vodacom service!!!!
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
