WILL BE ESCALATING THIS MATTER TO OTHER PUBLIC PLATFORMS!

UPDATE: Since my most recent communication on 27 March 2025 this matter has still not been resolved and I have been debited with yet another amount!!!!! Vodacom Incompetence and Disregard to Loyal Customer of 20 + Years

Loyal customer for over 20 years, of many Vodacom accounts and contracts, however met with disregard to resolve minor queries, no urgency to assist and/or at the bare minimum follow up despite asking numerous times to do so.

I had the same issue in 2021 relating, again, to a minor query, and being desperate and frustrated decided to try reaching out via Hello Peter. This was the first and only time Vodacom reached out to me and efficiently assisted me.

I would not recommend their services to my closest friends.