tB
theunis B

1 reviews | Active since Oct 2013

25 Nov 2016, 11:28

Wiill you please get backnto me...

<p>Good day.</p> <p>On the 15th of november i wrote to you and i was told that i will be contacted within 1-3 days...its been 10 days allready.can someone please give me a call.i would like to know if my complaint has been sorted out.</p> <p>Thank you.</p>

0
Replies (2)
Vodacom
Vodacom's reply25 Nov 2016, 11:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Nov 2016, 14:55
Official

Good Day Mr Theunis Bosch

Thank you for making us aware of your complaint.

We are sorry to hear of the circumstances under which your posting has reached us.

As per our discussion, I have been in contact with you and believe that your matter is now resolved.

Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre