LS
L S
1 reviews | Active since Oct 2013
28 Apr 2020, 14:08
WIG issue resolved
I received a call from Vodacom and my query was clarified as to why I received a activation message . I suggested that possibly the customer messages should be a little clearer when an activation message is sent to all users - to avoid alarming them of an unsolicited activation - if the message informs the user there has been an upgrade requiring a WIG activation that comes at no additional cost - many customers would not react and be irate . Thank you for your follow-up Vodacom
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Vodacom's replyOfficial
28 Apr 2020, 14:18 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. Regards Consumer Website Team
Best regards,
Vodacom's reply28 Apr 2020, 14:18
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. Regards Consumer Website Team
Best regards,