BG
Benjamin G
1 reviews | Active since Apr 2021
10 Apr 2021, 12:14
WIG for 4UP
I received an SMS this morning saying "Your WIG for 4UP has been activated." I did not request this nor have I given anyone permission to activate services. I tried to call 135 but it doesn't give me an option to speak to a consultant so I can find out what this is. I've also tried logging onto the portal and using th My Vodacom app but cannot find any reference to WIG. Assistance will be highly appreciated.
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Vodacom's replyOfficial
11 Apr 2021, 10:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team