CE
Celine E
1 reviews | Active since Sept 2022
21 Sept 2022, 10:53
WiFi Vodacom
We have been a week without WiFi , everyday they say we are coming to fix it , is has been 8 days , no ons comes, and if the call they ask the same questions, and tell us some is coming.
Poor community and poor work coming from them !! All my contracts if with them , all my devices.
I think about moving them to another company!
Service is bad , really bad , am disappointed with them !!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Sept 2022, 11:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Sept 2022, 11:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Sept 2022, 16:41Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As discussed, you were assisted. Regards Consumer Website Team
Best regards,
Vodacom's reply21 Sept 2022, 16:41
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As discussed, you were assisted. Regards Consumer Website Team
Best regards,
CE
Celine E's updateReviewer Update
21 Sept 2022, 16:51Thank you , I have been helped.
It was a success !
Thank you for responding quick!!
It was a success !
Thank you for responding quick!!
CE
Celine E's update21 Sept 2022, 16:51
Reviewer Update
Thank you , I have been helped.
It was a success !
Thank you for responding quick!!
It was a success !
Thank you for responding quick!!