WiFi Upgrade

<p>I upgraded my data contract with Vodacom on Wednesday 17 August 2016 and spoke to a consultant named Megan. He was very helpful. Upon renewing he told me the new router uses a micro simcard and that i will receiving a new simcard because of that. I was so amazed when the router arrived the next day(Thursday). when i checked inside there was no simcard. I phoned vodacom and after being transfered to 6 different departments, i spoke to a lady named Jenny(18:08:16 @ 15:25) who told me that i have to go buy a sim and it cost between R60 and R110 and the phone activations dfept and the will give me a email address which i have to forward my proof of purchase. When i asked for a ref number i was told she can't give me one(shocked). She then took my name and number and said Megan will phone me back.... still waiting for the phone call. This is unacceptable and i did not sign up for this. If you phone me please confirm date and time that you will be picking up your router and cancellation of contract. I want nothing to do with Vodacom</p>