SG
Shelley G
1 reviews | Active since Jan 2016
29 Oct 2024, 07:29
Wifi signal keeps dropping
A few days of excellent wifi signal and data connectivity after my previous complaint, and now, we're back to shocking/non-existent connection. We connect for a few minutes, then drop. Reset, try again. This goes on most of the day. As I explained to the chap who called, this has been a problem for YEARS. I gave an alternative number to call if I was not available. No one called my husband, just sent an Sms saying you tried calling my number without any luck and the issue is resolved... What *******... Resolved for a few days!
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Replies (1)Vodacom's replyOfficial
29 Oct 2024, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2024, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
