SG
Shelley G

1 reviews | Active since Jan 2016

29 Oct 2024, 07:29

Wifi signal keeps dropping

A few days of excellent wifi signal and data connectivity after my previous complaint, and now, we're back to shocking/non-existent connection. We connect for a few minutes, then drop. Reset, try again. This goes on most of the day. As I explained to the chap who called, this has been a problem for YEARS. I gave an alternative number to call if I was not available. No one called my husband, just sent an Sms saying you tried calling my number without any luck and the issue is resolved... What *******... Resolved for a few days!

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Replies (1)
Vodacom
Vodacom's reply29 Oct 2024, 07:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team