sM
siphume M
1 reviews | Active since Dec 2014
12 Dec 2022, 14:39
Wifi routers not working
We bought wifi routers a few months ago to and unfortunately, they do not work in our area. A vodacom agent came to verify this on site. The manager at the Richard's bay store advised that she will assist us with this matter. It's been months on paying for a contract that we are unable to use. Please assist.
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Replies (2)
Vodacom's replyOfficial
12 Dec 2022, 15:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2022, 15:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
sM
siphume M's updateReviewer Update
16 Jan 2023, 14:36Hi Vodacom,
I am still waiting, my issue has not been resolved.
Regards
Siphumelele
I am still waiting, my issue has not been resolved.
Regards
Siphumelele
sM
siphume M's update16 Jan 2023, 14:36
Reviewer Update
Hi Vodacom,
I am still waiting, my issue has not been resolved.
Regards
Siphumelele
I am still waiting, my issue has not been resolved.
Regards
Siphumelele