1 reviews | Active since Sept 2016
Wifi Router Misselling
<p>I was sold a wifi-router on a 2 year Vodacom contract. They sold it as reducing my monthly data bill as I would be able to use the bundle on my cell-phone. I cannot. I can only use the data bundle on the wifi router. This was clear misselling as I specifically asked if I could use the data allowance on my cellphone number and they said yes. This is ***** and the Vodacom agent just dropped my call when I phoned cancellations.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
