WiFi issues!!!

Today marks exactly 1 month with no WiFi!! Both Vodacom and vumatel has no sense of urgency for the issue to be resolved. I’m having to phone them almost EVERYDAY, numerous promises were made for them to call back after escalating the problem, yet it seems like we’re miles away from a solution! Vumatel said they were going to send a technician a week ago, to date, there has been no one who came out! Vodacom keeps asking which light is displayed and advising to switch on and off. If that didn’t work in the first week, I highly doubt it’s going to work 4 weeks later! This has been the most frustrating month trying to receive help from these companies! Would not recommend!