1 reviews | Active since Jun 2016

15 Oct 2019, 18:11

WIFI INTERNET DATA JUST DISAPPEARING

Good day,

I would just like to know how it is possible to use 4 gigs of data a day when I am not at home?

When I had a 10 gig contract I could not use it up by the end of the month, but since I have a 30 gig contract, I cannot come out with it? Really Vodacom this is not on. The less data I use the more data dissapears into thin air.

I think it is high time Vodacom gets their act together. You are going to lose yet another client.

I also receive sms daily to purchase data. Why???

0
Replies (1)
Vodacom
Vodacom's reply16 Oct 2019, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team