WiFi Expense

(a) About a month ago, Vodacom call centre persuaded me to replace my ****le with WiFi. I agreed on condition that it would not result in increased costs. They apparently neglected to cancel my ****le SIM and did not advise me to do so. The increased amount caused a DO problem which was resolved my my paying in the full amount, but on the understanding that I would be refunded the R109. Since then, numerous emails and calls have not resolved the issue.<br> (b) Previously my '****le' usage never exceeded 2G per MONTH. Now I get a data warning +_ every 10 days and when I try to access my account online to check, the \the page is not available". I also suspect that I still have data available on the now cancelled ****le SIM which could be transferred to my WiFi a/c.. I can assure you that I am a very conservative user and do not download large files - and this has not changed. It almost seems as though the month starts with about a Gig on the clock!!!<br> (c) I also want to cancel their ridiculous SMS online service but once again cannot access the site.<br> <br> """