MK
Mariam K
1 reviews | Active since Nov 2020
06 Sept 2022, 08:07
Wifi down yet again / Pathetic Service
Wifi down yet again. Constant issues. Two weeks ago the line was down for 3/4 days. I work from home. My securing system is linked to the wifi. I have just had enough with vodacom. Looking to change service provider.
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Replies (2)
Vodacom's replyOfficial
06 Sept 2022, 08:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2022, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MK
Mariam K's updateReviewer Update
06 Sept 2022, 13:55Wifi is still down. Called Vodacom again and was advised that it is a Vumatel problem. Called Vumatel and was advised no problem on their side. No accountability at all.
MK
Mariam K's update06 Sept 2022, 13:55
Reviewer Update
Wifi is still down. Called Vodacom again and was advised that it is a Vumatel problem. Called Vumatel and was advised no problem on their side. No accountability at all.