DM
Dimakatso M
1 reviews | Active since Aug 2021
25 Jan 2024, 12:10
WIFI DISCONNECTED
I have been struggling with WiFi for the past 4 days . Only to find out that Vodacom has blocked my services , without any notification or a valid reason for that matter . Was on the line for 30 minutes yesterday who then said the issue is resolved. Today I wake up and I’m still experiencing the same issue.
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Vodacom's replyOfficial
25 Jan 2024, 14:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2024, 14:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team