RM
Ross M
1 reviews | Active since Aug 2012
22 Jul 2018, 21:25
Wifi data issues
20 gigs of data gone.
I use to use a music platform called JOOX that would use data, I know have Google music which uses no data as you can download albums, which I do on my work wifi.
So please explain how 20 gigs can vanish of I'm on my work wifi 90% of the time.
I am one person. All our staff use one network, streaming, emails and videos and doesn't even come to 10 gigs a month.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Jul 2018, 22:35Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jul 2018, 22:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
RM
Ross M's updateReviewer Update
23 Jul 2018, 16:09Still no phone call, still nothing sorted.
RM
Ross M's update23 Jul 2018, 16:09
Reviewer Update
Still no phone call, still nothing sorted.
RM
Ross M's updateReviewer Update
24 Jul 2018, 09:03Is anyone going to sort out this issue, or does this need to be escalated?
RM
Ross M's update24 Jul 2018, 09:03
Reviewer Update
Is anyone going to sort out this issue, or does this need to be escalated?