NZ
Natasha Z

1 reviews | Active since Mar 2012

24 Nov 2016, 19:40

Wifi data drained AGAIN

<p>Good day,</p> <p> </p> <p>I recharged with 3G data on my wifi a week ago. 3gig lasts me 15 - 20 days. This was drained in a week. That is impossible as I didnt use my data more than usual or downloaded anything. This is unacceptable. Since I got this wifi router I have data disappear on a regular basis and use more data than ever. I dont do anything different than I did before I had the router. I want ny missing data replaced. This can not continue. </p>

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2016, 06:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team