GO
Georgia O
1 reviews | Active since Jan 2015
08 Oct 2015, 13:36
Wifi data disappears
Exactly, one week ago, 1 October 2015, I complained that my data disappears. Nobody from Vodacom has contacted me in this regard. I can also report that my 5 gig contract data has also disappeared. This is really unacceptable. I have been a contract customer with Vodacom since 1997. In the past my wife had 3G sticks with Vodacom and we struggled to use up that data. I am at wits end and am contemplating contacting the Consumer Board and having this contract declared null and void. How is it possible that my data just disappears when I use my Vodacom app to check how much data I have left?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Oct 2015, 17:05Hello goliver62,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply08 Oct 2015, 17:05
Official
Hello goliver62,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,