SG
Sharon G
1 reviews | Active since Aug 2018
09 Apr 2021, 08:40
WIFI contract cancelled in August 2020
I cancelled my wifi 24 month contract more than 3 times in August 2020, in writing. I now I get a summons via email for the outstanding balance. A gent called me in September 2020, I have forgot the name, to say it was all sorted out and now this. Account no. NA099859/7
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Vodacom's replyOfficial
09 Apr 2021, 09:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2021, 09:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team