MK
Mariam K
1 reviews | Active since Nov 2020
21 Aug 2022, 13:12
Wifi connection issues yet again
Ref: SR 220821 - 244 755 wifi down since yesterday Constant issues atleast once every month the wifi goes down. Called vodacom still no resolution to the issue
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Aug 2022, 15:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Aug 2022, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Aug 2022, 12:20Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, the fibre team have assisted.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply25 Aug 2022, 12:20
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, the fibre team have assisted.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,