SP
Stefo P

1 reviews | Active since Apr 2017

28 Dec 2018, 16:51

Wifi calling stoped working again

Wifi calling stopped working again on my number I'm sick and tired of calling the pathetic call centre of your. Wifi calling work for couple of days and then stops the last time I had to tell your so called service agents what to do to re activate wifi calling after so many years with Vodacom this is going to be the end i'm porting my numbers to Cell C

0
Replies (3)
Vodacom
Vodacom's reply29 Dec 2018, 09:00
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply29 Dec 2018, 09:49
Official
 Good day

We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. 

Our records indicate that your query is currently in hand with our Advance Technical Team, refer to service request number ***. Please allow our team to investigate and resolve the query, once completed they will provide you with feedback. 

We apologize for the inconvenience and the service experienced. 

Vodacom Consumer Website Team 

Best regards,

SP
Stefo P's update03 Jan 2019, 18:22
Reviewer Update
Still not working now two of my number they not working.