AO
Alicia O

1 reviews | Active since May 2014

09 Jun 2015, 21:36

Wifi bundles

Ok so when you use the *111# service it says purchase wifi bundles I bought a bundle thinking it will work on my wifi router i call vodacom having to wait almost half an hour for some one to tell me that I can only use this wifi bundle at a vodacom hotspot in my area maybe if they specified that in the discription before saying I accept the purchase I wouldn't be here right now. This is unacceptable its misleading make it clear what you are purchasing and what it is for I would like my airtime back are at least a data bundle that will work on my router and now i have to put everything on hold I am not happy with this at all :( :( :( :( :(

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2015, 09:19
Official
Hello Aliciaq,

As per our telephonic conversation. Your query has been addressed.

Our apologies for any inconvenience caused.

Kind regards,

Vodacom Consumer Website Team