AO
Alicia O
1 reviews | Active since May 2014
09 Jun 2015, 21:36
Wifi bundles
Ok so when you use the *111# service it says purchase wifi bundles I bought a bundle thinking it will work on my wifi router i call vodacom having to wait almost half an hour for some one to tell me that I can only use this wifi bundle at a vodacom hotspot in my area maybe if they specified that in the discription before saying I accept the purchase I wouldn't be here right now. This is unacceptable its misleading make it clear what you are purchasing and what it is for I would like my airtime back are at least a data bundle that will work on my router and now i have to put everything on hold I am not happy with this at all :( :( :( :( :(
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Jun 2015, 09:19Hello Aliciaq,
As per our telephonic conversation. Your query has been addressed.
Our apologies for any inconvenience caused.
Kind regards,
Vodacom Consumer Website Team
As per our telephonic conversation. Your query has been addressed.
Our apologies for any inconvenience caused.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jun 2015, 09:19
Official
Hello Aliciaq,
As per our telephonic conversation. Your query has been addressed.
Our apologies for any inconvenience caused.
Kind regards,
Vodacom Consumer Website Team
As per our telephonic conversation. Your query has been addressed.
Our apologies for any inconvenience caused.
Kind regards,
Vodacom Consumer Website Team
