Wifi

It's with utmost disgust that I am writing this.

On 24/11 I went to Vodacom Village Mall to apply for a relocating of our fibre line from Schoemansvillle in Harties to The Coves Estate. I spoke to Monte in Cape Town 11:20 for an hour to arrange the relocation. It is now 19 January still no fibre installation. Reason being Monte or the system put the wrong address on for a different Estate 9 km away. Innitial order was SO***.

We moved 15 Dec and haven't had fibre since.

Calls maade to Vodacom as follows :

3 Jan 15:07

10 Jan 16:39

13 Jan 11:26 Lethabo at Village Mall

17 Jan 10:22 Lethabo Village Mall

17 Jan 12:48 Fakhile

Emails send:

10/1 phumzile

17 Jan Fakhile

2/1- 20/12- 19/12 Zaid Solomons

The original service order was closed a new request was logged. SR ***.

Dt gone off for January and no Internet..

What must one do to get some service from Vodacom😡😡😢