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Nozipho S
1 reviews | Active since Jan 2020
06 Mar 2021, 14:51
Wifi
Hello Peter I have an issue with Vodacom they have just suspend my line for wifi and said I owe them money which I dont even know of and no one has ever communicated about this with me and I have been calling them from yesterday to open my line as I am in need of the wifi , I now have to buy Data for me and my son.
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Vodacom's replyOfficial
06 Mar 2021, 15:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2021, 15:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nozipho S's updateReviewer Update
06 Mar 2021, 15:05So you suggest I sit with no wifi while waiting for you
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Nozipho S's update06 Mar 2021, 15:05
Reviewer Update
So you suggest I sit with no wifi while waiting for you