CB
Chrisna B
1 reviews | Active since Oct 2020
27 Oct 2020, 13:34
Wifi
Applies in September for WIFI, after 7 weeks still no internet and everyone at Vodacom Call centre promise me before the end of the day, they will give me feedback, nothing as yet. I phone every day with my SR number, every day different people answered the phone and everyone had a different explanation and a promise!! This was the worst service I ever had at Vodacom!! I am so disappointed in Vodacom.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Oct 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Chrisna B's updateReviewer Update
28 Oct 2020, 13:14Vodacom the most un helpful
A guy phoned me yesterday after my complaint and after the 2nd call from him, so he also dissapeared.
A guy phoned me yesterday after my complaint and after the 2nd call from him, so he also dissapeared.
CB
Chrisna B's update28 Oct 2020, 13:14
Reviewer Update
Vodacom the most un helpful
A guy phoned me yesterday after my complaint and after the 2nd call from him, so he also dissapeared.
A guy phoned me yesterday after my complaint and after the 2nd call from him, so he also dissapeared.