Wifi

<p>I have a wifi contract with Vodacom and have not been able to access the internet due to their incompetence. My router could be picked by any device but with no internet access. I called in and they could not help and referred me to a dealer where they booked and exchanged the device after 4 days abd told me to wait for 4-24 hrs before it's activated. I still experinced the same problem and followed the same process. Since December 20th 2016 until today thsy have I'm on the 4th router as they keep on giving me a new one and tell me to wait. I'm also on the 3rd sim card as they requested a sim swap twice. Today I went to the Vodacom in New Market again and they said they'll sychronise it and I told them that has been done before, they told me to wait for 30 minutes and it will be fine. I waited and I still experience the same problem. They said they will log a complain which can be resolved in 4-7 days which I said is unacceptable considering the following:</p> <p>They debit my account whether i use the data or not</p> <p>I'll lose all the data I have since the seventh day will be the end of the month</p> <p>Thanks to Telkom I have their wifi package to run my business and i was only using their **** when I'm travelling otherwise I'd have lost a lot of business due to their incompetence. I even asked to cancel the contract and they still have the ***** to tell me I have to pay out the remainder of the contract as though it's my fault. Since I'm bound by the contract, the list I'll do is to to block the stop order until someone competent enough resolves this problem. My name is Mahlubonke Jordan and my contact number is ********** .</p> <p>The number in question is ********** </p>