EW
Emma W
1 reviews | Active since Mar 2012
05 Feb 2015, 12:20
Wi-Fi router stops working AGAIN!
Router not working AGAIN! How much inconvenience is one expected to accommodate? Paying for a data contract that is inaccessible due to faulty router for the second time in eight months? Now have to take time off work to return router YET AGAIN! Be without Internet connection whilst it is sent off for testing etc, etc, etc.... Work and school assignments adversely affected! Beyond comprehension!
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Vodacom's replyOfficial
05 Feb 2015, 14:57Hello emmawestcott,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2015, 14:57
Official
Hello emmawestcott,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team