JB
José Bianchi
1 reviews | Active since Oct 2021
07 Nov 2023, 14:30
Wi-Fi off 7 days
Hi this used to be one of the best service provider but not anymore...... My Wi-Fi has been off for 7 days now no effort from there side to let me know if they will fix it or anything no phone calls no emails! i have made countless phone calls but its just being escalated one person after the next
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Nov 2023, 07:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2023, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JB
José Bianchi's updateReviewer Update
11 Nov 2023, 12:41Thank you Vodacom for the speedy assistance and attending to my query
Much appreciated
Much appreciated
JB
José Bianchi's update11 Nov 2023, 12:41
Reviewer Update
Thank you Vodacom for the speedy assistance and attending to my query
Much appreciated
Much appreciated