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Shakiel S
1 reviews | Active since Aug 2022
22 Aug 2022, 13:12
Wi Fi not working once again
No communication from Vodacom or vumatel as yet. At least once a month, every month this is the problem. Wi Fi is still not working since Saturday 20/08/2022. this is ridiculous.
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Vodacom's replyOfficial
22 Aug 2022, 13:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Aug 2022, 13:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Shakiel S's updateReviewer Update
22 Aug 2022, 14:16From experience, 'contacting me in due course' means i probably will have to wait till tomorrow. this cannot be going on every month
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Shakiel S's update22 Aug 2022, 14:16
Reviewer Update
From experience, 'contacting me in due course' means i probably will have to wait till tomorrow. this cannot be going on every month